Question 1

How long does production take?

Accepted Answer

Standard production time is 7–14 business days depending on the product and quantity. Our team will confirm the exact timeline when your order is placed.

Question 2

Do you ship outside 6th of October City?

Accepted Answer

Yes. We deliver across Egypt. Delivery timelines and costs vary by governorate — contact our sales team for a shipping quote to your location.

Question 3

What is the minimum order quantity?

Accepted Answer

Minimum quantities vary by product type. Contact our sales team and we will advise based on your specific needs.

Question 4

Can I visit the factory before ordering?

Accepted Answer

Absolutely. We welcome factory visits. Contact us on +20 104 029 7001 to arrange a visit to our facility in 6th of October City.

Question 5

What is WPC?

Accepted Answer

WPC stands for Wood Plastic Composite — a material made from a blend of wood fibres and thermoplastics. It combines the natural look of wood with the durability and moisture resistance of plastic, making it ideal for doors, panels, and flooring.

Question 6

What products does Babeco manufacture?

Accepted Answer

We manufacture WPC Doors, WPC Panels, Foam Board, and Chip Board. Babeco is Egypt's first WPC factory, producing all products in-house at our 6th of October City facility.

Question 7

Are your products moisture and termite resistant?

Accepted Answer

Yes. WPC products are inherently moisture-resistant and termite-proof, making them ideal for bathrooms, kitchens, and outdoor-adjacent applications where standard wood would deteriorate.

Question 8

What finishes and colors are available?

Accepted Answer

We offer WPC Flat (wood-grain tones) and WPC Design (geometric relief profiles). See the full range on our products page.

Question 9

Do you work with contractors and interior designers?

Accepted Answer

Yes. We regularly supply contractors, interior designers, and retailers. We offer trade pricing for qualified professionals — contact our sales team to discuss.

Question 10

What quality standards do your products meet?

Accepted Answer

All Babeco products are manufactured under strict quality control standards at our factory. We are committed to consistent quality across every batch and every product line.

Question 11

What warranty do you offer?

Accepted Answer

Our WPC products come with a manufacturer's warranty covering material defects. Please contact our team for warranty terms specific to the product you are purchasing.

Question 12

What if I receive a defective product?

Accepted Answer

Contact us immediately with photos of the defect and your order reference. We will investigate and arrange a replacement or resolution as quickly as possible.

Question 13

Do you offer installation services?

Accepted Answer

We currently focus on manufacturing and supply. However, we can recommend trusted installation partners in your area — reach out to our team for referrals.

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